Call our support line:  01382 207099
Domestic Abuse Helpline:
0800 027 1234 (24 hours)
Business Line:  01382 220803
Dundee Women's Aid
For women, young people & children

Volunteering with us

Volunteers are a crucial part of helping to deliver the different services we provide at Dundee Women's Aid. If you would like to volunteer with us, please have a look through our frequently asked questions below.

If there's anything you'd like answered that we haven't covered, please don't hesitate to contact us.

Click on the headings below to read more.

When do you recruit for volunteers?

We recruit once a year, usually around May. However, if you want to submit an application form, we will keep it on file and invite you for an interview when the next recruitment period begins. Please email if you would like an application form.

How much time do I have to give?

We asks for a commitment of at least 3 hours a week, for a minimum of 6 months in order for you to benefit fully from your volunteering experience.

Are there certain skills I need to be a volunteer?

It will depend on which role you are interested in. All volunteers will be offered training, and you may not need any previous qualifications, skills or experience; however for some roles the relevant skills and qualifications will be explained in more detail at the application stage. You will need to be open-minded, non-judgemental, be able to listen, learn and work as part of a team.

What training will I receive?

All volunteers will receive induction training, and then have access to training covering Domestic Abuse Awareness and Support Skills, Working with Women and Children affected by Domestic Abuse etc. If necessary for your role, you will also receive training on using DWA's Case Management System.

Will I have to have an interview?

The interview is a two-way process. It enables us to find out more about you, to ensure that you are suitable for the role, but also for you to ensure that the volunteering opportunity meets your needs and interests.

Am I guaranteed to get a volunteer role if I attend the interview?

Unfortunately, we only have limited amounts of volunteer opportunities and we tend to have more applicants than we do opportunities, however we do endeavour to offer opportunities to as many women as we can.

Will I receive out of pocket expenses?

Subject to funding and provision of receipts, we will repay travel to and from home to DWA (bus fares, or 45p per mile if you use your own car). Reasonable parking expenses will be reimbursed.

Can I still volunteer if I have a criminal record?

A criminal record will not necessarily exclude you from volunteering. We take these issues into account on an individual basis. As a volunteer you may be dealing with vulnerable adults, young people or children, so it's essential that the correct checks are carried out, to protect our volunteers and those that they will be working with. All volunteers must agree to apply for Protection of Vulnerable Groups Membership (PVG). Checks like this are important so that we can ensure the safety of all the people we work with. We work within confidentiality policies and your information will be treated as confidential.

Can I volunteer if I am still using the service myself?

We are unable to offer volunteer opportunities to women who are currently using any of our services. This is to maintain confidentiality of all our other service users. We can however, offer opportunities to women who have been out of a DWA service for 6 months or more.

Are there a maximum number of hours I could volunteer for if I am on Job Seekers Allowance?

No, there are no maximum hours that someone claiming JSA can volunteer for; however, you must be actively seeking and available for work. While there is no stated limit to the number of hours a person can volunteer for, it is very likely that a claimant volunteering more or less full time, 5 days a week will be considered, not to have time to be actively seeking work by benefits agency staff. To be available for work, a volunteer must be available to attend a job interview at 48hrs notice, or start work at a week's notice.

Will I be guaranteed a paid job with DWA after I finish my volunteering?

We cannot guarantee that a volunteer will be offered paid work. In line with our Equal Opportunities policy, when a paid position becomes available, it will be advertised internally and externally and you would be welcome to apply for the position and go through the usual recruitment and selection procedure for paid staff.

Dundee Women's Aid is a registered Charity No. SC006691
and a Company limited by Guarantee SCO124795
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Useful Contacts
  • Domestic Abuse Helpline
    0800 027 1234
  • DWA Support Line
    01382 207099
  • DWA CYP Team
    01382 220803
  • DWA Text Line
    0776 368 2105
  • Dundee Social Work
    01382 433960
  • Police Scotland
2017 Dundee Women's Aid
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2017 Dundee Women's Aid